We ship most orders in 4-7 business days. Some items require a longer ship-out time as noted in our Shipping & Delivery Exceptions chart below.
We use all the major mail carriers to ship orders including China EMS, China Postal Service ,UPS,DHL,FEDEX and United States Postal Service. Unfortunately, customers are unable to specify the carrier of their choice.
On occasion there may be unforeseen delays in shipping your order. We will notify you via email if we determine your order will not ship by the timeframe stated on each item's product page. For more information, please click here.
Standard Shipping: Most ground shipped packages are delivered within 5-10 business days from the day they are shipped.
Expedited Shipping: We offer Next Day, 2 Day, and 3 Day shipping for many items. Expedited shipping is not available for items shipped to PO Boxes or APO/FPO destinations.
For more information, please view our Expedited Shipping page.
PO Box Shipping: Most items can be shipped to a PO Box. If we determine that an item cannot be shipped to a PO Box, we will contact you to provide a physical shipping address.
APO/FPO Shipping: Most items can be shipped to APO/FPO destinations. Items are usually delivered to the US military post office within 5-10 business days after they ship.
International Shipping: International and Worldwide Territory shipping is available. This includes countries below United States, Canada Mexico ,Cuba,France ,Germany ,Italy, Netherlands ,Belgium Luxemburg ,England, Denmark ,Ireland ,Greece, Spain, Portugal ,Cyprus ,Hungary, Czechoslovakia, Esthonia ,Latvia,Lithuanian,Malta ,Poland,Slovakian ,Slovenian ,Austria ,Sweden ,Finland , Australia, New Zealand ,Japan, Singapore, Korea, Taiwan(China) ,Hong Kong(China), Macao(China), Uganda
If your country not list above , please contact us first to confirm whether we can ship the goods to you! Thanks.
Shipping & Delivery Exceptions:
The items below will require longer ship-out and/or delivery times.
Up to 20 business days to ship.
Up to 10 business days to ship.
Jewelry, books, shoes, clothes
Up to 1 weeks to arrive.
3 ¨C 6 weeks for delivery.
5-10 business days for item to reach military post office.
Alaska & Hawaii
4 - 6 weeks for delivery.
If the delivery timeframe for your item has passed and you still have not received the item, please review our information for I Never Received My Order
wedding dresses, bridesmaid dresses, prom dresses, flower girl dresses, and accessories return policy
our company only accepts returns in the case of damaged or incorrectly delivered merchandise. therefore,limited to accepting returns under similar circumstances. we carefully inspect every order to ensure its exactly what you ordered and in absolutely perfect condition. if you find something we missed, you have 5 business days from the time ems delivers to the designated shipping address to let us know so we can remedy the situation immediately.
commonly, we cannot accept returns or exchanges on these items
since all dresses are made to order (manufacturers start making your dress at time of order, they do not keep inventory of any dresses). we can not accept any returns, exchanges or issue refunds. therefore, it is the customers responsibility to order the right size, color, style since all sales are final